Effective Date: 15 September 2026
Website: www.agroleaf.in
Agroleaf (“Agroleaf”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us when you visit or use our website, www.agroleaf.in, purchase or enquire about our products, request our services, contact us, or otherwise interact with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, when we may share it, and the choices and rights available to you.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Agroleaf
Agroleaf provides services and products relating to sustainable agriculture, gardening, landscaping, urban farming, terrace gardening, seeds, plant nutrition, gardening tools, and related activities.
Our website may allow visitors to learn about our services and products, submit enquiries, request a callback, contact us through available communication channels, and make product enquiries or purchases through third-party communication or payment channels.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of information:
A. Information You Provide Directly
When you contact us, submit an enquiry, request a callback, purchase a product, or otherwise communicate with us, we may collect information such as:
Full name
Mobile or telephone number
Email address
Delivery or correspondence address
Billing information, where applicable
Product or service preferences
Details contained in your enquiry or communication
Any other information that you voluntarily provide to us
You should avoid submitting sensitive personal information unless it is necessary for the particular service you are requesting.
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Website pages visited
Date and time of visits
Referring website or source
General website usage information
Other technical information required for website security and operation
This information may be used for website administration, security, analytics, troubleshooting, and improving our services.
C. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning properly;
Remember preferences;
Understand how visitors use the website;
Improve website performance and user experience;
Analyse website traffic; and
Support marketing or advertising activities, where applicable.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
3. How We Use Your Personal Information
We may use personal information for legitimate business purposes and, where required, based on your consent or another lawful basis.
These purposes may include:
Responding to your enquiries;
Providing requested agricultural, gardening, landscaping, consultancy, or related services;
Processing and fulfilling product orders;
Communicating with you about your enquiries or orders;
Arranging deliveries or other services;
Providing customer support;
Processing payments through applicable payment service providers;
Sending service-related communications;
Sending promotional communications where permitted and where applicable consent has been obtained;
Improving our website, products, and services;
Understanding customer preferences and website usage;
Preventing fraud, misuse, or unauthorized activity;
Maintaining website and information security;
Complying with applicable laws, regulations, legal proceedings, or governmental requirements; and
Protecting our legal rights and interests.
We will seek to process personal information only for specified and legitimate purposes and will avoid collecting information that is unnecessary for those purposes.
4. Consent
Where processing of your personal information is based on consent, we will seek consent in an appropriate and understandable manner.
Where applicable, you may withdraw consent by contacting us using the details provided in this Privacy Policy. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Please note that withdrawing consent may affect our ability to provide certain products or services where the information is necessary to provide them.
5. Sharing of Personal Information
We do not sell your personal information.
We may share personal information with third parties where reasonably necessary for the purposes described in this Privacy Policy, including:
Service providers who assist us in operating our website or business;
Payment processors and financial service providers;
Delivery and logistics providers;
Website hosting, technology, analytics, and security providers;
Communication providers, including email, telephone, messaging, or WhatsApp service providers;
Professional advisers, auditors, consultants, or legal advisers;
Government authorities, regulators, courts, or law-enforcement agencies where required by law; and
A successor entity in connection with a merger, acquisition, restructuring, sale, or transfer of all or part of our business.
Third-party service providers may process personal information only as necessary to provide the relevant service or perform their contractual or legal obligations.
6. WhatsApp and Other Third-Party Communication Channels
Our website may provide links or buttons that allow you to contact Agroleaf through WhatsApp or other third-party communication platforms.
When you choose to communicate with us through such platforms, your interaction may also be subject to the privacy policies and terms of the relevant third-party platform.
You should review the privacy policies of those platforms before providing personal information through them.
7. Payment Information
Where payments are made through third-party payment providers, payment information may be collected and processed directly by the relevant payment service provider.
Unless expressly stated otherwise, we do not intend to store complete debit-card, credit-card, banking passwords, UPI PINs, or other highly sensitive payment credentials on our own systems.
Payment transactions may be subject to the privacy policies and terms of the applicable payment provider.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products or services, maintaining business and transaction records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate interests.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal practices.
9. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.
10. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
Request information about the personal data we process about you;
Request correction of inaccurate or incomplete personal information;
Request deletion or erasure of personal information where permitted by law;
Withdraw consent where processing is based on consent;
Request information regarding how your personal data is processed;
Raise a complaint or grievance regarding our processing of your personal information; and
Exercise other rights available to you under applicable data-protection laws.
To exercise an applicable right, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized requests.
11. Marketing Communications
If you have opted to receive promotional communications from us, we may contact you about products, services, offers, educational content, or other information that may be relevant to you.
You may opt out of promotional communications at any time by contacting us or, where available, using the unsubscribe option included in the communication.
We may continue to send essential service-related communications where reasonably necessary, such as information relating to an order, enquiry, transaction, or service you have requested.
12. Children’s Privacy
Our website and services are not intentionally directed at children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, services, social-media platforms, payment providers, communication services, or other external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policy of each third-party service before providing personal information to it.
14. International Data Transfers
Some service providers used by us may process or store information outside India.
Where personal information is transferred, stored, or processed outside India, we will take steps required by applicable law and contractual arrangements to protect that information.
15. Data Breach and Security Incidents
If we become aware of a personal-data breach affecting information processed by us, we will take reasonable steps to investigate, contain, mitigate, and address the incident and provide notifications where required under applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we may update the “Effective Date” shown at the beginning of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or wish to raise a privacy-related complaint, please contact us:
Agroleaf
Address: India
Email: info@agroleaf.in
Phone: +91 86998 10205
Website: www.agroleaf.in
Please include sufficient information in your request for us to understand and respond to your query.
18. Grievance Handling
If you have a concern regarding the processing of your personal information, you may first contact us using the contact details above.
We will review and respond to privacy-related complaints within the period required by applicable law.
Where applicable, you may also have the right to approach the relevant data-protection authority or other competent authority under Indian law.
19. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India, including applicable data-protection and privacy laws and regulations.
Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.
Last Updated: 15 September 2026
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